Shipping & Delivery

Shipping Process

1. 1. Production Completion: Once your product is finished and quality-checked, we notify you.
2. 2. Professional Packaging: Our team carefully packs your item in a custom wooden crate.
3. 3. Shipping & Tracking: We ship via international courier and provide tracking information.
4. 4. Delivery: Products typically arrive 5-10 business days after shipment (varies by location).
5. 5. Inspection: Please inspect your delivery immediately and report any issues within 48 hours.

Shipping Costs

Shipping costs are calculated based on:

• • Product size and weight
• • Destination country and address
• • Shipping method (standard or express)

Exact shipping costs are provided during checkout or in your custom quote.

Customs & Import Duties

International shipments may be subject to customs duties, taxes, and fees determined by your country's customs authority. These charges are the responsibility of the recipient and are not included in our pricing. We recommend checking with your local customs office for estimated costs.

Damage During Shipping

While extremely rare due to our professional packaging, if your product arrives damaged:

• • Contact us immediately at wolfmarbledesign@gmail.com
• • Provide photos of the damage and packaging
• • We will arrange a replacement or full refund
• • All claims must be filed within 48 hours of delivery